We are delighted to announce that Finch have been awarded the prestigious Gold award by independent customer experience organisation, Investor in Customers (IIC), in recognition of our exceptional customer service, support and advice.
Our customers told us that what we do best is take the time to really understand their needs and always give clear and simple advice on the solutions available. Their feedback also showed that they value how quickly we respond to their queries.
Finch Group Managing Director, Mike Latham, commented, ‘We are delighted to have received such fabulous feedback about our service from our customers. To have achieved the Gold, award, which only 5% of companies receive on their first assessment, is a wonderful accolade and testament to our team who deliver a superb service to their customers every day.’