We are committed to maintaining the highest standards of professionalism and ethical conduct.
Our professional body
Finch Insurance Brokers Limited (company registration number 01757483) and Finch Employee Benefits Limited (company registration number 01552318) form parts of Alec Finch Group Limited (company registration number 02143024). These companies are registered in England and Wales with the Head Office address of 4th Floor, St Ann’s House, St Ann’s Place, Manchester M2 7LP.
Alec Finch Group Limited is owned by Adelaide SAS, 12 Rue De Kerogan, 29000 Quimper. France.
We are authorised and regulated by the Financial Conduct Authority (FCA) with the registration numbers 308825 for Finch Insurance Brokers Limited and 142475 for Finch Employee Benefits Limited.
Our permitted business is introducing, advising, arranging, dealing as agent, assisting in the administration and performance of general insurance contracts and credit broking in relation to insurance instalment facilities. You may check this on the Financial Services Register by visiting the FCA’s website, https://register.fca.org.uk/ or by contacting the FCA on 0800 111 6768.
We aim to provide you with a high level of customer service at all times but, if you are not satisfied, please contact:
Audrey Henshaw, Head of Compliance and Operations
t: +44 (0)161 242 4330
m: +44 (0)7934 856158
When dealing with your complaint, we will follow our complaint handling procedures; a summary of these procedures is available on request.
Financial Ombudsman Service
If you are still not satisfied, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). For further information, you can visit FOS website www.financial-ombudsman.org.uk
Access to the FOS is available for complainants included within one of the following categories at the time we receive their complaint:
Consumers (private individuals acting for purposes which are wholly or mainly outside that individual’s trade, business, craft, or profession)
Businesses employing fewer than 10 persons and with a turnover or annual balance sheet total not exceeding €2 million
Charities with an annual income of under £1 million
Trustees of a trust with a net asset value of under £1 million.
Your insurer also operates a complaints procedure. Your policy documentation, which we will send to you, will contain details.
Financial Services Compensation Scheme
We are covered by the Financial Services Compensation Scheme (FSCS) for our insurance mediation activities. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. If you are eligible to claim from the FSCS, compensation is available in relation to insurance advising and arranging as follows:
90% of the claim, without any upper limit;
100% of the claim without any upper limit for
Compulsory classes of insurance (such as Third Party Motor or Employers Liability); and
pure protection’ contracts, professional indemnity insurance and general insurance claims arising from the death or incapacity of the policyholder owing to injury, sickness or infirmity, all where the insurance intermediary has failed to pay money to an insurer, pay away money it has received from an insurer, or has failed to take steps to allow the insurer to effect the contract of insurance.
Further information about compensation scheme arrangements is available from the FSCS on 0800 678 1100 (Freephone) or 020 7741 4100 or www.fscs.org.uk
Compensation in respect of Employee Benefits
If you make a valid claim against us in respect of the investments we arrange for you, and we are unable to meet our liabilities in full, you may be entitled to redress from the Financial Services Compensation Scheme as above. This depends on the type of business and the circumstances of the claim. Most types of investment business are covered for a maximum limit of £50,000. Pure protection and private medical insurance contracts are covered for 90% of the claim with no upper limit. Further information about compensation arrangements is available from the Financial Services Compensation Scheme.
The company accepts no liability for the content of any sites where links to them are offered on this site. Whatever type of link is in place on an external site and “pointing” to the Verlingue site, the company reserves the right to deny the operation of such links.
You are connected to the Internet site www.verlingue.fr published by Verlingue SAS.
Legal information relating to the publisher:
• Company name: VERLINGUE SAS, share capital of EUR 2,083,498 as of 15/12/2014, registered in France no. RCS 440315943
• Registered office: 12 rue de Kerogan – CS 44012 – 29335 QUIMPER cedex – France
• In charge of publication: Eric Maumy, CEO
• Contact: firstname.lastname@example.org
An intermediary registered with ORIAS under the no. 07 000 840 (www.orias.fr). Trading under the supervision of the ACPR (Prudential Control Authority) – 61 rue Taitbout – 75009 PARIS.
• Design: KEBLOW, 2A rue Stappaert 59000 Lille
• Photos: Copyright Verlingue. All rights reserved. Photos taken by the studio All 6 (Nantes)
• Hosting: OVH Sarl, 140 Quai du Sartel, 59100 Roubaix
All photographs, text, slogans, pictures, images, videos, animated sequences with or without sound as well as any other work included in this website are the property of Verlingue or the third party that has authorised Verlingue to use them.
All logos, icons and bullet points reproduced on this site are protected by copyright and by articles L.511.1 et seq of the French Intellectual Property Code relating to the protection of registered designs.
Reproductions, on paper or electronically, of this website and the works in it are allowed as long as this is strictly for personal use compliant with article L.122-5 of the Intellectual Property Code to the exclusion of any usage for advertising, sales or information purposes.
With the exception of the above provisions, any reproduction, representation, usage or alteration by any process whatsoever on any medium whatsoever of all or part of this website, or all or part of any of the works in it, is strictly forbidden without prior authorisation from Verlingue and would constitute forgery thereby laying the person or corporation open to criminal and/or civil proceedings and the payment of damages.
Information which you have given us will not be used or disclosed outside of our company except in the normal course of negotiating, maintaining or renewing insurances on your behalf, unless we are obliged to make such disclosure for regulatory or legal reasons. We are registered under the Data Protection Act 1998 and you have the right to see personal information about you which we hold in our records. You can do this by applying to Finch Insurance Brokers & Finch Employee Benefits St Ann’s House, St Ann’s Place, Manchester M2 7LP. We reserve the right to charge a reasonable fee for providing this information to you.